FAQs
Freshpet dog and cat food frequently asked questions. Click a question below to read the answer in a new page.
What type of Freshpet® Food is right for me and my pet?
What is the difference between the different forms of Freshpet® foods?
Where are Freshpet® foods and treats made?
INGREDIENTS
Do all Freshpet ingredients come from the USA?
Are Freshpet foods organic?
Are Freshpet foods natural?
Are Freshpet foods raw? Is there a risk for parasites or harmful bacteria?
Do you use human grade or USDA inspected meats?
Why is there poultry liver (chicken or turkey liver) in the recipes?
What is carrageenan?
What is inulin?
Why do your products contain salt? Shouldn’t we monitor sodium intake in pets?
What are the natural flavors?
What types of grains are in Freshpet foods?
Why is the multi-protein source in Vital Complete Meals different for dogs and cats?
What is PAN or Pandean Diets?
PRODUCT USAGE
Can Freshpet® foods be frozen and stored in my freezer for future use?
How can I tell if the product is fresh when I buy it at the store?
How long can I leave Freshpet® foods in my fridge once I have opened the package?
NUTRITION
Are all Freshpet® foods complete and balanced for all life stages?
The moisture or amount of water seems high, why is this?
Why does dry food seem to have more protein than Freshpet® when I look at the Guaranteed Analysis on the label?
TREATS, CHEWS, & BONES
How are Freshpet treats, chews and bones different from other dog treats?
I’ve been told not to feed chews and bones to my dog, are they safe?
Can I feed Freshpet bones to my small dog?
What should I do if my dog doesn’t finish the chew or bone right away?
Do dogs really like sweet potatoes, and are they good for them?
READY TO BAKE COOKIES
How many calories are in the cookies?
Can I bake the dough at a different temperature than the directions state?
Can I feed my dog the raw dough?
Can you freeze the refrigerated dough to use later?
Can I microwave cook the dough?
Does the dough contain peanuts or tree nuts?
What is evaporated cane juice?
FRESHPET FROZEN FOODS
Why is Freshpet now making frozen pet food in addition to fresh food?
At what temperature should the frozen foods be stored?
Where are the frozen foods produced?
DOGNATION™ APPETIZERS MEATBALLS
Can I feed my dog the meatballs instead of his or her regular food?
Can I freeze the meatballs again after they have been thawed or heated?
CHILLY WAGS™ FROZEN TREATS & WAG-GURT™ FROZEN YOGURT
How many calories are in the frozen treats and frozen yogurt?
Can I freeze the frozen cups again after they have thawed?
Do I need to thaw the frozen cups before feeding to my dog?
What is microcrystalline cellulose?
What is cellulose gum?
What are mono and diglycerides?
What is pea protein?
READY TO BAKE SAVORY SCONES
How many calories are in the scones?
Can I bake the dough at a different temperature than the directions state?
Can I feed my dog the raw dough?
Can you refreeze the dough once it has been defrosted?
Can I microwave cook the dough?
Does the dough contain peanuts or tree nuts?
LEARN MORE ABOUT FRESHPET
Where can I learn more about the Freshpet team?
How can I receive charitable donations for my shelter from Freshpet?
Where can I find Freshpet food stores near me?
PET HEALTH
Will there be an issue with keeping my pet’s weight under control?
Is the protein level in Vital recipes appropriate for all dogs?
My pet is on a special diet from our veterinarian. Can I use Freshpet® food?
NATURE’S FRESH™
Where can I find Nature’s Fresh foods?
If you didn’t find the answer to your question here, please email us.
