How To Guide: Feeding & Storing Freshpet

23 Jan 2020 | Written by Freshpet
Looking for information on how to serve our fresh, real pet food to your dog or cat? Then you've come to the right place! We're breaking down the best ways to serve and store our fresh recipes for your pet.

Serving Our Freshpet Rolls:

Pets everywhere love our Freshpet roll recipes! Made with real meat and fresh fruits & veggies, our rolls are served fresh from the fridge where pet food belongs. And there's a really easy way to cut the rolls that we like to think we've perfected over the years. You can watch the full video on our Freshpet YouTube Channel here, too!
  1.  Grab your pet's favorite Freshpet roll from the fridge, which in this case is our Freshpet Select Chunky Chicken & Turkey Roll Recipe.
  2. Using the serving marks on the Freshpet roll, slice off the appropriate amount for your dog or cat based on the recipe's Feeding Guidelines. Keep in mind that each recipe has their own specific Feeding Guidelines.
  3. Once you've got the correct number of slices for your pet's meal, mash or dice the pieces into the appropriate portion size to fit your pet's needs.
  4. Their Freshpet meal is ready to go! Be sure to put your Freshpet roll back in the fridge, and use all of your opened Freshpet recipe within 7 days of opening.

Storing Our Freshpet Rolls: 

There are a few different ways to store our Freshpet rolls that are easy for you and safe for your pet. Here are some of our favorites:
  1. Our most-used method for storing is to save any remaining roll in a plastic bag, as noted in this video. Be sure to get any of the extra air out of the bag before storing, too. We've found that this helps keep our recipes fresher during that 7 day period.
  2. Another great way to store our Freshpet rolls is to cap or seal the open end of the roll after a meal. We recommend using some aluminum foil to keep the air out and to preserve freshness.
  3. You can also simply take a piece of plastic wrap, stretch over the open end, and tie with a rubber band.
We hope you find these storing methods to be helpful!

Serving Our Freshpet Meals:

Our Freshpet Bagged Meals are always a crowd pleaser. Made with real meat, zero preservatives, and a convenient resealable bag, our Freshpet Meals have quickly jumped up in pawpularity with both our pet parents and their pets. You can watch the full video on how to serve our bagged recipes on our Freshpet YouTube Channel, too! Here's an easy step-by-step guide to feeding our Freshpet Bagged Meals to your dog or cat:
  1. Grab your pet's favorite Freshpet Meal from the fridge, which in this case is our Freshpet Select Fresh From The Kitchen Recipe.
  2. Open the easy, resealable Freshpet bag.
  3. Using a dry measuring cup, pour the appropriate amount for your dog or cat based on the recipe's Feeding Guidelines. Keep in mind that each recipe has their own specific Feeding Guidelines.
  4. Your pet's meal is ready to go! Be sure to use all of your opened Freshpet recipe within 7 days of opening, too.

Storing Our Freshpet Meals:

Storing our Freshpet Meals couldn't be simpler, thanks to the resealable bag! After you've fed your pet their favorite Freshpet recipe, simply re-seal the bag, place back in the fridge, and you're all set until the next mealtime! Be sure to use all of your opened Freshpet recipe within 7 days of opening, too.

Some things to keep in mind...

We hope this information was helpful! Do you have a favorite way of serving or storing your pet's Freshpet recipe that we didn't list above? Tell us in the comments below. We'd love to hear them!

Responses to this Post

avatar
barbara hafner
21 Mar, 2017 at 02:07 pm
my dog loves this. He has a very sensitive stomach. i wanted to know how long it last in the frig also?
Replies
avatar
Karen Lee
24 Aug, 2020 at 09:55 pm
My 7 Pound yorkie has a very sensitive stomach, she is9 1/2 years old and had to have total teeth removal surgery ..she loves this Chicken turkey roll..cleans her bowl every time !!!
avatar
Freshpet
25 Aug, 2020 at 01:45 pm
Hi Barbara - It depends on the recipe, but generally our recipes should be finished within 7 days of opening. If unopened, please check the date on the back of your Freshpet recipe to see the exact expiration date for an unopened Freshpet product. Hope that helps!
avatar
mary swaidner
29 Feb, 2020 at 02:07 am
i have four dogs 1 small 3 med. they love this chicken freshpet spending more dollars but they love it lick the bowls clean. so worth the price. i am 82 and have had dogs all my life, but never have seen tails wag so fast with this food. keep up the good work
avatar
Kat
19 Mar, 2020 at 08:37 pm
If I have read correctly, it IS safe to freeze unopened rolls of the Slice and Serve if we'd like to purchase a few? I have bought 3 rolls due to finding a great price and would like to freeze 2 if possible.
Replies
avatar
Freshpet
23 Apr, 2020 at 03:25 pm
Hi! Thanks for reaching out. Some pet parents do choose to freeze our food if their pet cannot finish their Freshpet recipe within 7 days. While we prefer our recipes to be served fresh from the fridge, we understand that this isn't always possible. In that case, feel free to freeze our food if you need to, but please note that it may change the texture and makeup of the food when you un-freeze it. But the good news is that our recipes do retain all of their nutritional value when you un-freeze our recipes.
avatar
Catherine
23 Mar, 2020 at 04:55 pm
I’ve got two 6lb rolls of fresh pet dog food my question is can I freeze one of them?
Replies
avatar
Freshpet
23 Apr, 2020 at 03:24 pm
Hi! Some pet parents do choose to freeze our food if their pet cannot finish their Freshpet recipe within 7 days. While we prefer our recipes to be served fresh from the fridge, we understand that this isn't always possible. In that case, feel free to freeze our food if you need to, but please note that it may change the texture and makeup of the food when you un-freeze it. But the good news is that our recipes do retain all of their nutritional value when you un-freeze our recipes.
avatar
Terri
24 Mar, 2020 at 12:19 am
Here on the freshpet blog it says it is OK to freeze the rolls. However, on the package itself it says NOT to freeze it. Can someone clarify please? Thank you
Replies
avatar
Freshpet
23 Apr, 2020 at 03:25 pm
Hi! Thanks for reaching out. Some pet parents do choose to freeze our food if their pet cannot finish their Freshpet recipe within 7 days. While we prefer our recipes to be served fresh from the fridge, we understand that this isn't always possible. In that case, feel free to freeze our food if you need to, but please note that it may change the texture and makeup of the food when you un-freeze it. But the good news is that our recipes do retain all of their nutritional value when you un-freeze our recipes.
avatar
Dawn
31 Mar, 2020 at 06:39 pm
My Maltese, Boo is eleven years old and has always had digestive issues. I’ve tried almost every dog food on the market but he still had problems with his little tummy. A couple of years ago I decided to give your product a try and I’m so glad I did!! Ever since he started eating the fresh pet line of foods his tummy troubles have disappeared!! No more vomiting, diarrhea, or gas. Boo LOVES this food and I’m so happy that we gave it a try! It’s so great to know that my best friend can now enjoy his meals and not have any tummy trouble! Thank you for making such a wonderful product!! Boo says thank you too!
avatar
Jennifer
1 Apr, 2020 at 01:20 pm
My store stop running out of the fresh pet food. I just bought one of the giant rolls. My puppies only 10 pounds. Wondering if I vacuum seal the food can I still keep it in the fridge or should I freeze it. It will take her quite a while to go through this large roll
Replies
avatar
Freshpet
23 Apr, 2020 at 03:26 pm
Hi! Some pet parents do choose to freeze our food if their pet cannot finish their Freshpet recipe within 7 days. While we prefer our recipes to be served fresh from the fridge, we understand that this isn't always possible. In that case, feel free to freeze our food if you need to, but please note that it may change the texture and makeup of the food when you un-freeze it. But the good news is that our recipes do retain all of their nutritional value when you un-freeze our recipes.
avatar
Patty Severin
22 May, 2020 at 02:44 am
Our little guy has mega esophagus so it’s hard for him to swallow dry food , since we tried your home cooked chicken recipe in the bag he loves it. We still have to put it in a blender to make it a little smaller and then reseal in food saver containers. Is it still ok to freeze the container and thaw since it takes longer than 7 days to use the whole bag? Thank you
Replies
avatar
Freshpet
3 Jun, 2020 at 02:12 pm
Hi Patty - We're so happy to hear that your sweet pup is loving our recipes! Check out this Freshpet blog that touches on the topic of freezing, and also discusses the best ways to store our recipes: https://freshpet.com/blog/guide-feeding-storing-freshpet/.
avatar
Christine g Kettering
28 May, 2020 at 02:55 pm
Does the same rule apply for your food during a power outage? Since its meat and cut up veggies, through away after 4 hours if power not back on?
Replies
avatar
Freshpet
3 Jun, 2020 at 02:24 pm
Hi Christine - We recommend that you do not leave refrigerated food in your pet's bowl for longer than 2-3 hours. So in your case, if the fridge has been off for 4 hours, it would be best to not use the food just to be on the safe side. Hope that helps.
avatar
Roxie F.
5 Jun, 2020 at 03:32 pm
Our cat, “Tabby,” is a Ragdoll rescue. He’s now 12 years old and all of his life he’s had severe constipation issues. We’ve tried everything to help him: he gets a “Leo-do” every 3-4 mos to cut down on hair balls & keep him cool(we live in FL), extra water bowls & potty boxes, olive & canola oil on his food (he only likes turkey flavored kibble; he’s not a chicken fan ); even psyllium & bits of milk. Once we tried FreshPet, his digestive issues have gotten so much better! He’s very picky, so we’re trying all the different flavors from both the dog & cat options. I’d like to keep the protein level at or below 10% to prevent any kidney disorders, and we’ve learned he does NOT like carrots - however, he loves cranberries, spinach & sweet potatoes! Who would have ever thought a cat would like cranberries, spinach & sweet potatoes?! His favorite meat though is TURKEY, which is why I often feed him one of the dog options with turkey. My only request would be to please offer a TURKEY option for cats, low in protein (no more than 10%) with sweet potatoes or pumpkin for older kitties with kidney & constipation issues. Depending on the size of the roll, we’ve been able to cut up weekly amounts & wrap these sections well in plastic to store in Ziploc bags in the freezer with success & “no waste.” Thank you SO MUCH for providing our “Tabster” a healthy solution to his constipation issue!!! - Roxie F.
Replies
avatar
Freshpet
15 Jul, 2020 at 02:30 pm
Thank you for sharing your wonderful Freshpet story with us, Roxie! Wishing you and Tabby all the best.
avatar
Holly
6 Jun, 2020 at 02:36 am
Can you warm it up
Replies
avatar
Freshpet
15 Jul, 2020 at 02:27 pm
Hi Beth - Great question, and thank you for reaching out. For your convenience, our food is meant to be served cold straight from your fridge. But, if you prefer to heat the product that would be OK to do. We’v e heard of some pet parents using a toaster oven, or you can sprinkle a little warm water in your pet's food or let it sit out room temperature for 20 minutes before serving. Our food is not designed to be microwaved. If you do decide to microwave it, you may see some sparking from the vitamin and mineral supplement that is added to the recipe. This is not harmful to the product, but sparking is not good for the microwave.
avatar
Paula
8 Jun, 2020 at 09:31 pm
Can you heat the food up a little if your dog does not want it cold
Replies
avatar
Freshpet
15 Jul, 2020 at 02:26 pm
Hi Paula - Great question, and thank you for reaching out. For your convenience, our food is meant to be served cold straight from your fridge. But, if you prefer to heat the product that would be OK to do. We’v e heard of some pet parents using a toaster oven, or you can sprinkle a little warm water in your pet's food or let it sit out room temperature for 20 minutes before serving. Our food is not designed to be microwaved. If you do decide to microwave it, you may see some sparking from the vitamin and mineral supplement that is added to the recipe. This is not harmful to the product, but sparking is not good for the microwave.
avatar
Cheryl
9 Jun, 2020 at 07:43 pm
I just bought some freshpet small dog chunks. Why is the bad now all puffed out pipe like a pillow? Is it still safe to use? I've had two bags do this recently. The first one I just threw away because I didn't know if it was safe.
Replies
avatar
Freshpet
15 Jul, 2020 at 02:45 pm
Hi Cheryl - We're so sorry to hear that you had a bad experience with our food. We'd like to obtain some more info from you, look into what happened, and make things right. If you're open to it, please give us a call at 1.866.789.3737. We hope to hear from you soon. Thank you.
avatar
Siarra Ragin
11 Jun, 2020 at 08:09 am
I’m interested in fresh pet and would like to serve it to my dog. However, at the price point I don’t think I could make it an everday type thing. Is there any way we can serve a small portion of it on a small portion of dry food? Has anyone else done this? What would you recommend? Thanks!
Replies
avatar
Freshpet
15 Jul, 2020 at 02:29 pm
Hi Siarra - We've heard of pet parents using our food as a 'topper', which is what you mentioned. We think that would be perfectly fine! But as with any new food, be sure to gradually introduce the new recipe slowly at mealtime, over 7-10 days if possible. That way your pet/your pet's digestive system can slowly adjust to a new food being incorporated into their diet.
avatar
Kim
13 Jun, 2020 at 02:20 pm
If I wanted to can I combine the roll with the meals or do you recommend not to?
Replies
avatar
Freshpet
15 Jul, 2020 at 02:38 pm
Hi Kim – Thank you for reaching out. This would depend on the specific recipes you’re inquiring about (if they're the same protein source, for example). If you’re open to it, please reach out to our Consumer Care Team at 1-866-789-3737 so that we can gather more info and offer our guidance about your current question. Thank you!
avatar
Gerard Matthew
13 Jun, 2020 at 04:41 pm
How long do Freshpet products last since the time of manufacture when unopened?
Replies
avatar
Freshpet
15 Jul, 2020 at 02:29 pm
Hi Gerard - It depends on the recipe. Which one are you referring to?
avatar
Amber
19 Jul, 2020 at 12:55 am
I have a similar question.. my husband bought 4 bags of freshpet. He left them unopened in the car for 2 hrs. R they still ok to give the dog..?
avatar
Cathy
14 Jun, 2020 at 02:10 pm
My dog has no teeth. He can only handle things the consistency of baby food. Is it OK to add some water to the food and mash it up real fine?
Replies
avatar
Freshpet
15 Jul, 2020 at 02:26 pm
Hi Cathy - That's OK to do. It will of course change the consistency of the food, but you won't lose any nutritional value. Hope that helps!
avatar
Pressleys mom
20 Jun, 2020 at 03:41 am
I had recently just had the groceries delivered and forgot the freshpet roll in a bag on the counter for about 24 hours. I know. How could I?!? My boys still had a little of their last roll left. But I’m guessing this needs to be tossed and is unsafe for them to eat now, correct?? 😢
Replies
avatar
Freshpet
23 Jun, 2020 at 02:36 pm
Hi Pressley's Mom - Yes, the roll needs to be tossed/not used. Since it's fresh food, it needs to be kept in the fridge. So sorry that happened! 😔
avatar
Beth Wood
23 Jun, 2020 at 02:52 pm
Can you heat up the food once it is cut up?
Replies
avatar
Freshpet
15 Jul, 2020 at 02:25 pm
Hi Beth - Great question, and thank you for reaching out. For your convenience, our food is meant to be served cold straight from your fridge. But, if you prefer to heat the product that would be OK to do. We’v e heard of some pet parents using a toaster oven, or you can sprinkle a little warm water in your pet's food or let it sit out room temperature for 20 minutes before serving. Our food is not designed to be microwaved. If you do decide to microwave it, you may see some sparking from the vitamin and mineral supplement that is added to the recipe. This is not harmful to the product, but sparking is not good for the microwave.
avatar
Debi
23 Jun, 2020 at 04:27 pm
I am new to freshpet. I have a question about switching out the flavors and the products. Will this cause stomach upset like going to different brands all together? I bought the bag of food for small dogs. just not sure if this is best, or the roll. what are the main differences, is it just the way it is packaged?
Replies
avatar
Freshpet
10 Jul, 2020 at 02:35 pm
Hi Debi - Thank you for reaching out. If you're open to it, please reach out to our Consumer Care Team at 1-866-789-3737, so that we can gather more info and offer our guidance about your current question. Thank you!
avatar
Elizabeth Reitzel
25 Jun, 2020 at 09:21 am
Is it OK to heat up FreshPet for my boys? I have a roll and a bag of food.
Replies
avatar
Freshpet
15 Jul, 2020 at 02:25 pm
Hi Elizabeth - Great question, and thank you for reaching out. For your convenience, our food is meant to be served cold straight from your fridge. But, if you prefer to heat the product that would be OK to do. We’v e heard of some pet parents using a toaster oven, or you can sprinkle a little warm water in your pet's food or let it sit out room temperature for 20 minutes before serving. Our food is not designed to be microwaved. If you do decide to microwave it, you may see some sparking from the vitamin and mineral supplement that is added to the recipe. This is not harmful to the product, but sparking is not good for the microwave.
avatar
Sarah
2 Jul, 2020 at 03:13 am
My dog is a rescue and extremely picky eater. He will sometimes eat 2 meals a day, sometimes 1. Freshpet is the first soft food he will happily eat and since he has 4 teeth I'm grateful. Today, I made it like usual, sliced up, microwaved for 10sec and then mushed. He wouldn't eat it. I forgot about it and it sat out for 6+ hours. Then I hear him over there eating it. He doesn't have any health conditions other than being old. Should I be concerned? Call my vet? Etc? Or is he likely to be fine? He isn't acting out of the ordinary. Thanks
Replies
avatar
Freshpet
10 Jul, 2020 at 02:31 pm
Hi Sarah - We would recommend contacting your vet since they know your dog's full medical history and are equipped to offer more thorough advice and guidance. Wishing you and your sweet pup all the best.
avatar
Mary Phillips
6 Aug, 2020 at 01:30 am
Hi. My dog is new to your food,he loves the chicken,peas and carrots,is this enough to fill him twice a day,or does he need dry as well.Do you make other food besides the rolls, please.
Replies
avatar
Freshpet
10 Aug, 2020 at 03:01 pm
Hi Mary - Our recipes are complete & balanced meals, so your dog can eat our food exclusively, no problem! Just be sure you're following the feeding guidelines for your pup for that specific Freshpet recipe. And make sure the full switch to Freshpet is gradual, around 7-10 days, since you're introducing a new food to your pet and their diet. We also have other recipes besides our rolls, you can find our full recipe list for dogs here: https://freshpet.com/dog/. Hope that helps!
avatar
Karen Domagalski
1 Sep, 2020 at 05:59 pm
I find it funny that you said make sure you do not leave pet bowl out with some food left in it. My black lab and great pyr have never let any freshpet left in their bowl. My lab licks her bowl to make sure she gets every bit!. They love it. Great product!. My lab has skin cancer for 11 months now. She is still up and going and I believe this healthy diet helps her in her fight.
avatar
Lindsay Helser
13 Sep, 2020 at 11:44 pm
My pup is a very bossy eater. We have struggled with dry food and have tried many fresh mail order foods. I have also made her food to try and help this fight. We just changed her to Freshpet a week ago. This is the first time in 7 years where she has ate her dog food everyday without a fight and without me pretending to eat it to convince her the food is good. She has so much more energy and better GI response. Plus she thinks this is people food, so she thinks I have finally gave into her demands! Thank you! I am hoping this will help us get her weight back on track!
avatar
Sara
28 Oct, 2020 at 07:09 pm
I have two sweet chihuahuas. After a very rough trial and error with food, freshpet has been a godsend for 7 months now. It’s something they both can eat without any stomach issues. It’s amazing. Thank you freshpet!
avatar
Susan Richards
6 Nov, 2020 at 09:50 pm
Can you freeze freshpet
Replies
avatar
Freshpet
9 Nov, 2020 at 02:55 pm
Hi Susan - Some pet parents do choose to freeze our food if their pet cannot finish their Freshpet recipe within 7 days. While we prefer our recipes to be served fresh from the fridge, we understand that this isn't always possible. In that case, feel free to freeze our food if you need to, but please note that it may change the texture and makeup of the food when you un-freeze it. But the good news is that our recipes do retain all of their nutritional value when you un-freeze our recipes.

Leave a comment

Your email address will not be published. Required fields are marked *
This field is required
This field is required
This field is required